Nationwide Title Clearing, Inc. of Palm Harbor Florida has been in business since 1991 and is one of the biggest document processing companies in the United States. In fact, eight out of the top ten retail mortgage banking and title companies in the United States use Nationwide as their prime source for their document needs.
Nationwide handles such diverse document sourcing as lien releases, assignments, document retrieval, final document processing, nationwide abstractor services, tax status reports, lien verification reports, current owner reports. Assignment verification reports and many other necessary finds and reports.
Nationwide has access to every county in the United States as far as being able to find and verify documents that pertain to the buying and selling of properties. Over 3,600 counties and jurisdictions are available to the advanced technology that the company employs.
The objectives that any document sourcing company lives by are the speed of recovery, accuracy, and compliance. Nationwide has a 99.89% compliance rate and a .78% reject rate which is unheard of in the industry.
Well-trained employees are the core of Nationwide’s success, and there are currently over 570 of them helping customers and performing necessary tasks to make the company run more effectively. Selection is based on finding and hiring people who are likely to succeed in this environment and are willing to learn and take specific training. When coming aboard, employees are first involved in three intense weeks of detailed education and training.
After that, they are shadowed and monitored for a time until they master their tasks automatically. Then they have over 150 additional training modules that can be utilized as the employee sees fit. These modules are very helpful in overall knowledge and for purposes of advancement. Roughly 50% to 70% of the entire workforce is involved in the advanced training.
Nationwide believes in being an asset to the local community as well as to the documents industry. Nationwide works with local suppliers and customers to help reduce the environmental impact by using paperless documents whenever practical. Paperless document recording is used by Nationwide in 70% of all of their transactions.
Strategic partnerships have been formed to increase the use of digital sharing on a local basis, and recycling programs have been initiated for plastic bottles and cans. Companywide procedures for the shredding of paper documents and recycled paper is used in nearly all printing jobs.
Nationwide Title Clearing is a good example for any company to follow, as their business model gets results and helps the company grow.